Charity Auction and Silent Auction Software
 
Frequently Asked Questions

Why should I join IDonateToCharity.org?

IDonateToCharity.org is a cost effective way for you to raise money for your charity or non profit with no out of pocket expense. We don't charge fees to list your items or take a precentage of money raised. If your item doesn’t sell, you don’t pay anything. And we don’t just offer auctions. You can open an online fundraising page, run raffles and sell event tickets. We are also committed to offering you new ways to raise money that are fun and exciting for your donors.

How can IDonateToCharity help my non profit?

We are dedicated to helping you raise money for your cause. We will never ask you to pay for our services if you don't raise money. We also offer free tips and articles you can use to run online and offline fundraising events.

What if I don’t have products to auction off?

You have two options. 1) You can use the fundraising pages, run a raffle or treasure hunt or set up poker tournaments. 2) We have also teamed up with a wholesaler and dropshipping company. You will be able to view and list over 200,000 brand name products up to 75% off retail. You only have to pay for the products after they sell and the products are shipped directly to your buyer. Click Fundraising Products for more information.

How do the Donation pages work?

A Donation page is a page where your friends, family and co workers can donate money directly to your cause. It shows your goals and now much more money you have to raise to get there.

If I don’t have a Paypal account can I still use your auctions site?

If you don’t want to set up a paypal account, we can collect the money for you. We charge 8% for auction items and for fundraising pages. This fee covers paypal and administration fees. By the 15th of the next month we will mail you a check in the amount you collected minus our fees.

Can I only use your auction site to run the donation pages or raffles?

Yes, You need to sign up and get verified as a non profit before you can open a store. Once your store is open, you will find all the tools to open your donation pages and run raffles.

Will you help with marketing my store?

Yes, we’ll give you marketing material you can use to tell your contact list about your auctions. Visit our marketing page for more info.

Will you tell me when IDonateToCharity.org is advertising on the radio or television?

Yes, We notify everyone through our newsletter. If you haven’t signed up yet, visit our newsletter page.

Will you help me with fundraising ideas for live events?

Yes, Visit our fundraising Ideas page for tons of articles.

When I use your auction website, is it okay to sell products to people out of state?

Yes, This site allows you to reach a larger audience. You will be able to sell items to people all over the world not just the hundred people you get at a live silent auction.

How do I add my Paypal email for Auctions?

Once in your members area, go under “My Account” then under “Manage Account”. At the bottom of the page you will see “Direct Payment Settings” This is where you add your paypal link or choose to let us collect payment for you.

How can I ship?

Once you collect payment through Paypal, Paypal will give you the option to generate a shipping label and print it off.

Do I need to sign up for a store subscription?

No, the store subscriptions are for charities that would like to add upgrades to their listings.

Do people have to request a fundraising page?

No, People can open a fundraising page without a request. Fundraising pages are only used to raise money for your cause. Any donations made through a fundraising page is automatically deposited into your Paypal account.

How can people find my store when they visit IDonateToCharity.org?

People can do a search for the product you are selling or they can go into the “Stores” tab and run a search. It’s best to name your store with a name similar to your non profits name. Featured stores show up first and all other stores will show up below them.

How can I end my auction listing?

Once in your account you can view all open auctions. Pick the auction you want to end and delete it. This will end your auction.

What does it cost to sell on IDonateToCharity.org?

Nothing to list items and only a small $0.50 cent end of auction fee.

How much does it cost me to relist an item?

You can auto relist your unsold item up to 15 times for FREE.

Do I ship the item before it have been paid for?

No, Always collect your money first.

What if I just want to donate my product or service to a charity?

You can browse all the charities and non profits that are using our site. Contact them to say you would like to donate a product or service to their organization. If the charity or non profit is not a member of Charitable-Auction, you can give us their information and we will contact them to sign up.

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